How much should a casual call centre worker be paid?
Call centre staff are usually covered by the Clerks Award, with their own call centre classifications.
Weekday$33.71
Saturday$40.46
Sunday$60.68
Public holiday$74.17
Adult casual hourly minimums under the Clerks Award (MA000002), 2026–27, including the 25% casual loading. Under 21? See junior rates.
Check your own shifts
Common questions
How much does a casual call centre worker earn in Australia?
The award minimum is $33.71 an hour on weekdays, $40.46 on Saturdays, $60.68 on Sundays and $74.17 on public holidays (adult casual, 2026–27).
What award covers a call centre worker?
Call centre staff are usually covered by the Clerks Award, with their own call centre classifications.